Shipping policy

Last Updated: September 9th, 2026

Thank you for shopping with Afyan Home Essentials. We are committed to getting your beautiful home décor pieces to you safely and efficiently. Please review our shipping policy below for information about processing times, delivery, and orders.

Order Processing

All orders are carefully prepared and packaged before shipment.

Orders are typically processed within [1–3 business days].
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Times

Estimated delivery times are:

All Regions: 7-21 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, holidays, carrier issues, customs, or other circumstances outside our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location, order size, and shipping method.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Please allow 24–48 hours for tracking information to become available.

Damaged or Incorrect Items

We carefully package every order to help ensure it arrives safely. However, if your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at afyanhomessentials@gmail.com.

Please include:

Your order number
Photos of the damaged or incorrect item
Photos of the packaging

We will review the issue and work with you to find an appropriate solution.

Lost or Stolen Packages

Once an order has been delivered to the address provided at checkout, Afyan Home Essentials is not responsible for packages that are lost or stolen.

If your tracking information indicates that your package was delivered but you cannot locate it, we recommend contacting the shipping carrier directly.

Incorrect Shipping Address

Please ensure that your shipping information is correct before completing your purchase.

If you provide an incorrect or incomplete address and your order has already shipped, we may be unable to change the delivery address. Any additional shipping costs resulting from an incorrect address may be the responsibility of the customer.